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Frequently Asked Questions
Q - What is your refund/guarantee policy? Q - Is your online order system secure for credit card transactions? Q - How often is the database in the Quikthinking Zip Codes application updated? Q - Should I download the evaluation version before I buy the product? Q - Can I download the full zip code software program from your web site? Q - Is your evaluation version a demo? Q - What is the name of the data file? Q - Can the data file be loaded into a Microsoft Access database for use? Q - Does the zip code software program have multi-user capabilities? Q - How long have you been supporting this product? Q - What is your refund/guarantee policy? A - We want you to be happy with our software. That is why we offer FREE evaluation version for download so you can make sure the Quikthinking Zip Codes application meets your needs. We are so positive that you'll be satisfied after you download the evaluation version and try out the software, that we offer a 100%, no hassles, no questions asked, money-back guarantee. Please remember to try out the evaluation version before ordering the full product. Q - Is your online order system secure for credit card transactions? A - Absolutely. The secure order form runs on a secure server. Your credit card information is transmitted via encryption and is not stored unencrypted on any computer. Note that your browser will display the secure symbol picture when our order form loads. Q - How often is the database in the Quikthinking Zip Codes application updated? A - Generally several times each year. Our registered version 6.1e has been updated for 2006. Once you have purchased the software/data, you will automatically receive notification via email when an update is available. You can receive the update electronically from our web site (at the discounted registered user price). The database in the evaluation version of the Quikthinking Zip Code application is usually not updated. Q - Should I download the evaluation version before I buy the product? A - Yes. You'll know exactly how the software works before you make the purchase! When you download the evaluation version of Quikthinking Zip Codes for instance, you can experiment with it as a stand-alone product. You can also see how easy it is to integrate the database into your own web site or custom application project using a data manager such as Access. Q - Can I download the full zip code software program from your web site? A - Yes. After you have ordered the software online using our secure server, you will be emailed instructions how to easily download the software from our web site. The compressed file is relatively small, just about three megabytes. Our installation program sets you up quickly with no hassles. Q - Is your evaluation version a demo? A - No way. It is fully functional and includes online help. (We only restrict the size of the evaluation version database). Q - What is the name of the data file? A - The data file is called qzipw.dbf located in the folder you installed the software to. The default folder is qzipwin5. Q - Can the data file be loaded into a Microsoft Access database for use? A - Yes. Q - Does the zip code software program have multi-user capabilities? A - Yes. 15 users are supported. Q - How long have you been supporting this product? A - Since 1993 when we released the first version. Click here to see the upgrade history. | |
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